Request a call back
  • 4, Isis Business Centre, Oxford, OX4 2RD
Emergency Response
Emergency Response

    Request Form

    Keeping your Premises Secure Around the Clock

    Renowned for our flexibility, customer care and forward-thinking mindset, Chris Lewis Group is always on hand to help keep your property under lock and key. Trusted by royalty, government officials, celebrities and major banks, our specialist team can cover everything from locking-up, to checking your alarms in the middle of the night.

    Key Holding Service

    Key Holding Specialists

    Trust Chris Lewis Group when intruders strike. In the event of an alarm sounding, our trained professionals arrive promptly to investigate the scene, determine the cause and resolve the situation safely. Our team also perform regular drive-by checks on your premises to ensure they're secure.

    Rest easy knowing that if the worst does occur, a professional will be available to handle the incident. 24 hours a day.
    Hiring a 24-hour security team is extremely expensive. Key holding gives you peace of mind, at a fraction of the cost.
    Our service provides industry-leading response speeds when an alarm is triggered. We respond quickly and appropriately.
    We only employ security professionals with Security Industry Authority accreditations. Fully government-certified.

    What does key holding involve?

    Initial Inspection
    We conduct a full site survey of your premises, familiarising ourselves with the layout and finding the right locations for new alarms and sensors. We then determine a plan to respond to incidents, based on the setup, layout and entrances of your premises.
    Key Holding
    You hand over a set of keys to your premises, which are stored safely at our own facilities, to be used only in the case of an emergency. Our security officers will give you a receipt in exchange for a record of this transition.
    Alarm
    If an alarm is triggered, our response team will pass the keys over to our highly trained investigators. At your site, we will evaluate the cause of the alarm and act on any remaining threat. If this is a genuine emergency where a fire has broken out or the business has been broken into, our team will alert the emergency services and you, as the business owner, ensuring the situation is well-controlled.
    False Alarm
    If we discover that it was a false activation, a member of our professional security team will reset the alarm, secure your business, and leave, putting the keys back into our safe storage, where they were kept previously.
    Report
    Whether the alarm was false or genuine, we will complete a report on the incident and send all information by email within 24 hours.
    Lock-up Service
    We can send a member of staff to check over your business at closing time. They will ensure all doors and windows are locked and set your security system, so you won't have to rely on your staff. This is an excellent service for multi-tenanted buildings where there is no single business responsible for the building's security.
    Commercial Key Holding Service

    Commercial Key Holding

    The security needs of your business premises don't end when you're out of the office. Our commercial key holding service is here to give you peace of mind that your property is safe, whether you're inside, or not.

    Commercial Key Holding Service
    residential key holding services

    Residential Key Holding

    Protect your kingdom while you're away by entrusting the Chris Lewis Group with a set of keys. Our SIA-accredited team of professionals are trained to react effectively if the worse should occur when you're not home.

    School Key Holding

    The safety and security of your students and staff is of the utmost importance. When you employ our key holding service, you can be sure that your school will be kept safe under a close and watchful eye.

    School Key Holding Service

    How we can help protect you

    With over 30 years of experience in Security, Chris Lewis Group is the South East's #1 choice for security solutions. Our accredited security team will help keep your business, assets, and staff safe 24 hours a day, 365 days a year. Let us take the responsibility out of your hands. Our SIA-licensed keyholding service is here to help you keep your property under lock and key, no matter the circumstances. 

    Contact our security experts today

    Submit the form below and one of our security experts will be in contact shortly.