24/7 Peace of Mind with Post-Installation Support, Service and Maintenance
Our aim is to always exceed customer expectations, and the key to that is providing 24/7 peace of mind with post-installation support, service and maintenance. The Chris Lewis team, and our back-office staff, are primed to deliver the highest levels of customer service and support at all times, for all types of fire alarm systems.
Our experienced and friendly support engineers have the latest skills and training to help with any issues you may have with any types of fire alarms. When it comes to keeping yours performing to a high standard, you can rely on us.
As recommended in British Standard BS 5839, you should have your fire alarm system maintained every 6 months, along with quarterly inspections. You also want to make sure that you have an engineer on call out service 24 hours a day to make sure your fire detection system is in working order, protecting your people and property.
You should never view maintaining or servicing your fire alarms as a luxury. When it comes to protecting your property, regular servicing support is an absolute must. If you've invested in these systems, it's critical that you invest in their inspections and maintenance. We offer essential, premium, and bespoke packages to suit any requirements you and your site have.
Standard fire alarm systems and smoke detectors have a recommended lifespan of ten years. After this period, fire detection and alarm sensitivity can deteriorate. This can cause false alarms, or worse, mean the system fails to detect smoke. With the current rate of innovation, by the time those ten years are up, there are guaranteed to be far better, more user-friendly options on the market.
Our engineers can offer a free analysis of your existing system and give you a status report on system coverage, age and availability of spare parts. We can give you costs for upgrading your fire alarm system and install a new system with no downtime to your existing detectors, if required.
A fire alarm upgrade doesn’t always demand a new system. In some cases, simply restoring your existing devices can suffice, and will be a fraction of the cost of a full upgrade. Plus, it can also be an easier process for the end-user, minimising disruption in the building.
At Chris Lewis Group, our technicians are highly experienced in a wide range of alarm tech from a range of suppliers. If you don't want to upgrade to an entirely new system, we may be able to restore your current fire alarms to a more reliable state. In the event of a fire, this will improve the alarm's accuracy and ensure you are alerted to a fire risk as quickly as possible.
Monitored Fire Alarm Systems
Over 60% of commercial fires happen when a business is empty. Our remote fire alarm monitoring packages keep your site constantly connected to our experts. We can take the weight off your shoulders with a faster emergency response, should the worst happen.
- No need to rely on sounding the alarm yourself
- Peace of mind, 24/7, 365 days a year
- Reduce false alarms & unnecessary call-outs
- Minimum impact to your business
- Protect data & assets
- Full uptime
Connect with our fire safety experts today
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Fire System Maintenance & Upgrades FAQs
What is fire system maintenance?
Fire system maintenance involves regular inspections, testing, and servicing of fire protection systems to ensure they function effectively and comply with safety regulations.
Why is regular maintenance of fire systems important?
Regular maintenance is crucial for ensuring the reliability and effectiveness of your fire systems. It helps identify potential issues before they escalate, ensuring your property remains safe and compliant with regulations.
How often should fire systems be maintained?
Fire systems should be maintained at least once a year, although specific requirements may vary depending on the type of system and local regulations. Our team can provide a tailored maintenance schedule based on your needs.
What does a fire system maintenance service include?
Our maintenance service includes thorough inspections, testing of all system components, checking for proper operation, and any necessary repairs or adjustments to keep your system in optimal condition.
Can you maintain fire systems installed by other companies?
Yes, we can provide maintenance services for fire systems installed by other providers. Our experienced technicians are trained to work with a wide range of fire safety equipment.
What happens if a fire system fails during maintenance?
If a fire system fails during maintenance, our technicians will provide a detailed report of the issues identified and recommend immediate repairs or replacements to ensure your system is fully operational.