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    Fire Alarm Servicing, Maintenance & Repair

    Within business and education settings it is a legal requirement to test all detectors, call points, fire alarm control panels, and circuits at least every six months. This test must be performed by a competent person with specialist knowledge of smoke detector and fire alarm system repair.  

    At Chris Lewis, we can make sure your fire detection and alarm systems are fully compliant with all British Standards regulations, while helping you with any other maintenance and repair needs you may have.

    Fire Alarm Maintenance & Servicing

    Why Choose Us For Fire System Maintenance, Servicing & Repair? 

    With over 30 years working in the fire alarm installation and maintenance industry, Chris Lewis Group are the South East's most trusted fire detection and protection providers. Our engineers will schedule one annual service visit with any standard or premium maintenance package. We will keep your detectors and fire alarm panel regularly inspected, maintained and in-line with the latest regulations, preventing false alarms.

    Our premium fire alarm repair and servicing packages give you around-the-clock technical support and remote support - 24 hours a day, 365 days a year. Not sure which package is right for you? Our team of fire alarm engineers will help you to choose the best upkeep package for your site - even if the alarm was supplied and set up by a different firm. 

    Fire care plans checklist

    Not Got a Fire System Installed By Chris Lewis? 

    In over 30 years servicing fire alarm systems, we have seen it all - from the good, to the bad, to the awful. If you’re looking for a new maintenance provider to work on your existing detection system, we can help. We have worked with every major fire protection brand, and we know what’s required for fire alarm servicing and maintenance. We will make sure your system is in line with the latest government standards. After we do our first audit, we can complete a full takeover of your system, to make sure it will be compliant long into the future.

    Looking to speak to one of our fire system experts?

    Submit the below form and we will get back to you very shortly.

    Fire Alarm System Servicing & Maintenance FAQs

    How often should my fire alarm system be serviced?

    Fire alarm systems should be serviced at least once a year to ensure they function properly and meet regulatory standards. Regular servicing helps identify and fix issues before they become serious.

    What does a fire alarm service include?

    A Chris Lewis fire alarm service includes: 

    • One annual service visit
    • 24/365 technical support
    • 3 inclusive callouts per system per year
    • Unlimited remote support
    • Advice on upgrade paths and new system components
    • Full review of control equipment and firmware updates
    • Inspection of all devices
    • Test and report of all devices
    • Check and adjustment of all devices
    • Battery replacement in wireless devices
    • Support of mobile applications 
    • Telephone technical desk help during office hours
    • Automatic emailed report during engineers visit
    • Client walk-through to confirm any changes
    • Onsite repair where possible
    • Equipment repair services & loan equipment where possible
    • Reduced call out rates
    • Annual direct debit payment plan

    Can you service systems installed by other providers?

    Yes, we can service and maintain fire alarm systems even if they weren’t originally installed by us. Our engineers are trained to work with a wide range of fire alarm brands and systems.

    Why is regular fire alarm maintenance important?

    Regular maintenance ensures that your fire alarm system works efficiently when you need it most. It also ensures compliance with fire safety regulations and helps extend the lifespan of your system.

    Are there legal requirements for fire alarm maintenance?

    Yes, under UK law, commercial fire alarm systems must be regularly maintained to comply with British Standards. We ensure your system meets all legal requirements.

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